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It takes a team to attract and serve high-paying clients. Employee engagement is directly related to happier clients, which in turn relates to client attraction and retention.
Startling fact from the U.S. Bureau of Labor Statistics: In August, 2021, 4.3 million workers quit their jobs because they were looking for something better or they did not want to return to working back in the office again. The media have dubbed it The Great Resignation.
“Let’s quit talking about ‘The Great Resignation,’” says author and business leader Brian Fielkow. “We should instead talk about the great recognition. Recognition that highly engaged employees are less likely to leave. Recognition that poor treatment yields high turnover. Recognition that employee retention is not an HR function. It’s a strategy function that must be driven by leadership.”
Fielkow has a 30-year successful business leadership track record that includes growing and transforming multimillion-dollar organizations. Based in Houston, he is a well-respected speaker and the author of two books.